Privacy Policy

1. Introduction

TitansHub ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our WhatsApp Business messaging services.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, phone number, email address.
• Message Data: Content of WhatsApp messages sent through our platform for the purpose of providing coaching and business services.
• Usage Data: Information about how you interact with our platform, including access times, pages viewed, and actions taken.
• Business Information: Information provided by coaches and entrepreneurs to configure their accounts and services.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our platform and services.
• Send and receive WhatsApp messages on behalf of our business clients.
• Improve, personalize, and expand our services.
• Communicate with you about updates, support, and promotional information.
• Comply with legal obligations.

4. WhatsApp Business API Usage

Our platform integrates with the WhatsApp Business API provided by Meta Platforms, Inc. By using our messaging features, you acknowledge that messages are processed through Meta's infrastructure. We only use WhatsApp Business API for legitimate business communication purposes and comply with Meta's Business and Commerce Policies.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our platform (e.g., cloud hosting, analytics).
• Business Partners: Coaches and entrepreneurs who use TitansHub to manage their client communications.
• Legal Requirements: When required by law or to protect our rights.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Message data is retained for up to 12 months unless you request deletion earlier.

7. Data Deletion

You have the right to request deletion of your personal data. To request data deletion, please contact us at [email protected]. We will process your request within 30 days.

8. Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS/HTTPS), access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.

9. Your Rights

Depending on your location, you may have the following rights:

• Right to access your personal data.
• Right to correct inaccurate data.
• Right to request deletion of your data.
• Right to object to or restrict processing.
• Right to data portability.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: